some questions you may have?

what kind of support will I get from staff?
Any support you need! Staff can give you support with daily tasks, like washing, dressing, eating, shopping and cooking. Or they can support you with other things like finding college courses, doing leisure activities or going out in the evening.

We'll encourage you to do as much as possible for yourself. We'll also help you learn new things so that you can do more. People's support needs change. If this happens we will change the support you get - so you always have support that is right for you.

will I get help when I move in?
Before you move in you will visit the home and meet the people you will live with and the staff that will support you. When you move in, one member of staff will help you settle in and make sure you are OK.
When you have settled in we will have a meeting with you to discuss how things are going.

what will I do in the day?
Staff will help you to carry on with activities you are already doing. They will help you try out new things too and enjoy the local community.

can I go out in the evening?
Of course you can! We will help you to develop your own social life. What you do will depend on what you want and how much money you have. You could join sport or leisure clubs, or go out to the cinema, the pub, a restaurant or anything else you choose.

what if I want to do something I have never done before?
You have the right to try out new activities. Staff will look at any risks with you and help you decide whether to go ahead. If you take on a new activity, staff will give you all the support you need.

will I have to do any housework?
Yes, it's your home, but there will be staff to support you.

can friends and relatives visit?
Yes, they will be made very welcome to visit you at your home.
They can visit at any reasonable time, as long as you don't disturb the other people who live in your home.

can my boyfriend or girlfriend come round?
If you have a boyfriend or a girlfriend, then it's fine for them to visit you in your home.

will I be living with other people?
Yes, Selborne House is shared accommodation.

will I have my own room?
Yes you will. You will also have a key to lock your door. You can do what you want in your own room. Nobody will be able to come in without asking you. If you are living with other people you will share some rooms with them - like a sitting room and a kitchen.

will there be rules?
Yes, but there will be as few rules as possible. The rules make sure that everybody is comfortable and safe. You will help make the rules and you can say what you think about them.

how will people know I'm ok?
We will work with you, to develop a care plan for you and we'll have meetings with you to make sure everything is going OK. We will build up a file with you, which you will be able to see when you want. We will make sure you understand what is in the file.

what will happen if I'm ill?
Staff will support you if you need to go to the doctor or dentist, if you are ill or if you need to take regular medication.

who will look after my money?
Only you have the right to look after your money. Staff can give you as much support as you need. Most people have their own bank account.

what happens if things go wrong?
If you aren't happy living in your home, we will do everything we can to make things better. We will try very hard to sort things out.
If you are unhappy with something a staff member has done, you can make a complaint. We will support you with this, if you need, or we can help you find someone outside the home that can support you.

how much does it cost to live at Selborne House?
All Service Users at Selborne House are funded through an agreement between Selborne House and the Funding Authority.

This is documented in a standard contract signed by both parties.